As an alternative to entering a password to access your Care at Home mobile application, you can set up a PIN to access your Care at Home account to speed up your login process without the need to enter your password.
To set up a PIN:
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Login to your Care at Home app,
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From your home screen, tap on your photo (or the graphic photo icon placeholder) at the top left corner to open your Profile.
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From the Profile screen, tap on “Preferences”.
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On the next screen tap on “Biometry and Passcode” to access the selection screen.
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On the selection screen check the box for “Use Passcode”,
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Then enter a numerical 4-digit PIN, then confirm that 4-digit PIN, then tap “Save”. (Write down your 4-digit PIN and save in a secure place.)
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Tap the back arrow to return to the home screen.
On your next log in, you will see a PIN entry keyboard which you can use to access your Care at Home account by entering your 4-digit PIN instead of your password.
Note: If you dismiss your PIN keyboard, you can recall it by tapping on the PIN icon to the right of the password field on your Care at Home login screen.