If you ever uninstall your Care at Home mobile application (by accident or on purpose) and you need to re-install your Care at Home mobile app on your smartphone, you can do so directly from either the Apple App Store or the Google Play Store by searching for ”Care at Home from Lifeguard™” and then installing the app.
Note: Remember you must use the same email address used for your previously installed Care at Home mobile app. Only then will Care at Home remember the previous account information and repopulate information previously recorded and saved in that Care at Home Account.
If you are a patient in a Care at Home Provider Directed Care Program-enrolled Patient, the re-installed Care at Home application, using the same email address used to access your prior Care at Home account, will automatically recognize you as a member of a Provider Program, and previously recorded data will be available in your newly re-installed Care at Home mobile app.
Note: if you are in a Provider Directed Care Program that is “co-branded” (featuring the name of your provider), you will still search the Apple App Store or the Google Play Store by searching for ”Care at Home from Lifeguard™. Once the Care at Home app is re-installed, if you are in a co-branded program, your Care at Home app will revert to your Provider’s co-branded name, after your first login.
For iPhone
For Android Phone
(follow prompts in the App Store or Google Play to download and install the Care at Home application.)